(ApplicationXtender was rebranded to AppEnhancer in December of 2021)

As more and more businesses adopt digital technologies in various aspects of their business, the complexity of content and data management is increasing dramatically. With vast amounts of digital data created by rapid digitization, organizations must re-look at their content management strategies. There is a clear need for new processes and streamlined data management practices. 

Let's look at some of the trends that are reshaping the enterprise content management space:

1. Enterprises are embarking on transformative journeys: Enterprises now need to review and manage content from new perspectives—digital transformation brings with it new and ever-increasing regulatory compliances. Also, with data becoming highly customer-centric, organizations now need to collect and analyze data to refine their understanding of customer experience. Data management practices will require review and revision as organizations achieve transformation.

2. Emerging technology is changing how data is collected, stored and retrieved: Rapid adoption of emerging technologies like IoT, blockchain, automation, and machine learning have generated vast amounts of data and created new ways of capturing data and storing it. Enterprises now require additional flexibility and visibility in their content management systems to manage these.

3. New and complex regulatory requirements: With increasing complexities in regulatory compliance (such as new GDPR requirements), organizations must find a way to automate, monitor, and periodically update data to stay compliant.

4. The rapid adoption of cloud infrastructure: With increased cloud adoption, enterprises now have to handle their data very differently on remote cloud servers. 

5. New focus on customer experience: Data analytics and the resultant insights are now mission-critical to improve customer experiences, and organizations need new methods of data attribution.

All these trends indicate that organizations need an ECM solution that is future-ready and will transform how they collect data, interact with it and manage it, given the post-pandemic hybrid work scenario.

AppEnhancer document management: Reap the benefits of a world-class ECM

A world-class Enterprise Content Management platform improves employee productivity, reduces costs and mitigates compliance risks. Your ECM must be able to scale as your business grows and stay in tune with technological developments occurring in the business environment. 

AppEnhancer (formerly ApplicationXtender) is an OpenText ECM platform that scans, stores, retrieves and preserves information while providing role-based access to distributed teams.

There are clear benefits to ensuring that your ECM is regularly updated and maintained in prime condition. 

1. An ECM provides a centralized, easily accessible repository of up-to-date business documents and data. AppEnhancer ensures accurate document classification and metadata makes it easy to locate documents using keywords, wild card searches, and other custom searches.

2. An ECM provides a single source of truth for all collaborative work, a must-have feature for a hybrid work scenario. Remote workers can share files easily in the cloud. With AppEnhancer, you have the option to decide where your data resides, in the cloud or on-premise. 

3. An ECM ensures content security. It mitigates data security risks with tight access control features. AppEnhancer authenticates people and processes seeking access to content. It logs all interactions—even employees working from home or anywhere else—supporting hybrid work environments effectively. 

4. An ECM makes content efficient and relevant. Knowledge workers devote considerable time and effort searching for information and then processing it. AppEnhancer ensures that workers can quickly search out the information they need and save time. AppEnhancer also streamlines the steps workers need to take to use the content efficiently.

Why you must evaluate your AppEnhancer document management system every year

A yearly evaluation of your AppEnhancer document management system will support your organization's growth initiatives and help you get the most out of your ECM investment. Our team handles maintenance contracts, first-line support, software upgrades, integrations, conversions, and data migrations. Opt for an annual maintenance contract with RDS, and you can rely on our support engineers to handle any problem you have with AppEnhancer.

Upgrade your AppEnhancer document management system to the latest version

What version of AppEnhancer are you currently on? Do you know what new features are included in the latest release or what features are being decommissioned? A yearly evaluation of AppEnhancer ensures you maximize the use of the latest features, understand what new features are on the road map, and leverage new functionality. At RDS, we perform hundreds of upgrades every year, remotely and onsite, and ensure that your technical environment is ready for the latest version.

Get the most out of your AppEnhancer investment

When we evaluate your AppEnhancer usage yearly, we can suggest new custom services based on the specific requirements of your business. AppEnhancer is an excellent product out-of-the-box, but with some customization from our certified team of developers, it can be form-fitted to streamline your business processes. Our expert AppEnhancer document management consultants routinely build integrations into other leading systems, migrate data into AppEnhancer from other legacy systems, create custom plugins, and more.

Extend AppEnhancer with add-on modules based on your requirements

Your business is dynamic, and your data and documentation needs change as your business grows. That's why it's a good idea to evaluate your AppEnhancer system yearly. We can suggest extending AppEnhancer's functionality with a wide range of add-on modules that help you get the most out of your content management system.

In conclusion

Talk to our AppEnhancer document management consultants for your company's ECM requirements. We offer a range of professional services around consulting and custom development that help enterprises in data migration, maintenance, upgrades and support to maintain business continuity and support effective decision making for stakeholders.

Contact RDS today for scalable and future-ready content management for your organization.