OpenText AppEnhancer: More than a document storage tool
OpenText is a renowned global leader in information management.
OpenText's AppEnhancer has been widely used for many years as a document management tool by companies across industries. Industry veterans still know the system by its former name, ApplicationXtender. Some might even remember it is as OTG and Legato.
Through multiple decades, upgrades and name changes, the product is still at the top of the mountain when it comes to managing large amounts of business information.
But, much as its new name suggests, AppEnhancer is much more than a standalone document management system. Its value lies in its ability to enhance other business applications used by the enterprise.
While ApplicationXtender was originally built to store and manage documents, continuous upgrades have enabled it to meet the changing demands of the industry and reflect the advancements in technology.
In this article, we review some of the impressive features of AppEnhancer. Whether you are an existing user of AppEnhancer or looking to use it for the first time, these new features will introduce you to functionality that goes well beyond document storage.
Integration: The cornerstone of OpenText AppEnhancer
Today companies use a vast array of technology solutions ranging from single-point solutions (used for a specific task or challenge or department) to enterprise-wide platforms such as ERP, CRM or CMS solutions.
The need of the hour for any content management platform system is its ability to connect to, interface with or enhance the functionality of other applications used by the enterprise.
Digitally adaptable software or interoperable technology is the future of content management systems. When information is siloed, and there are limitations to data sharing, even the most expensive and latest technology solutions prove to be ineffective.
If a content management platform cannot easily integrate with, connect to or exchange data with other existing applications in the enterprise's tech stack, it's not truly interoperable.
Interoperability, therefore, refers to the ability of software to integrate easily with other systems in terms of sharing functionality and data—and is where AppEnhancer scores the biggest point.
With AppEnhancer, you can integrate with a limitless number of ERPs and other Line of Business applications, achieve end-to-end business process automation, use e-signatures which are the key to transacting in a digital era, and improve cloud-readiness with a host of features.
Are you using the most valuable features of OpenText AppEnhancer?
AppEnhancer integrates with a host of OpenText apps, notably Core Signature, AppWorks, and Output Transformation Server (OTS) and also brings workflow automation and cloud readiness features to support a cloud-first strategy.
Use eSignatures seamlessly
AppEnhancer (AE) integrates with Core Signature, OpenText's electronic signature platform. It enables users to expedite their signature process and easily archive documents from Core Signature workflows and events within AE.
Easier app development
AE offers deeper integration with AppWorks. OpenText AppWorks is a low-code app development platform that delivers seamless digital experiences, automates business processes, and facilitates case management.
Cloud readiness
A large majority of organizations are adopting a cloud-first strategy and need their content management platform to be cloud-ready.
Here are some new features that enhance cloud readiness:
SAML2 enhancement will now provide robust authentication to ensure your documents are secure and accessible only to those with permission.
Indexing Services: Expanded to include queue management and deployment.
Web Access: Expanded to accommodate integrations and tools better.
Admin Controls: Includes additional Admin Controls for server and application management.
Are you harnessing these new features and integration capabilities of AppEnhancer?
Connect with RDS consulting experts to engage and improve your current AppEnhancer content management landscape or upgrade to the latest release.
Improve your current AE landscape and usage
Using the powerful new capabilities will ensure the security of your information assets, disseminate information resources throughout the company (as well as with external partners and stakeholders) and strengthen collaboration.
More than just document management software: AE eases the administration of individual and team files using in-house company portals and legacy records files.
With AppEnhancer, you deploy a federated content system across the organization that connects to legacy applications and new entrants into your tech stack.
Digital collaboration: AppEnhancer helps you deploy a virtual archive of critical records that can be accessed from any device or location. Collaborate with external users who cannot access your current content servers. Enable remote workers to share files with external partners in a user-friendly, intuitive environment that puts security wrappers around each document.
AE helps you adhere to your company's internal policies and the ever-changing regulatory requirements.
Compliance and Document Disposition: AppEnhancer Retention Management protects documents from loss, whether accidental or malicious. This feature also ensures that documents are retained in an AE repository for a specified period, in accordance with legal, regulatory, fiscal, and operational requirements.
End-to-end process automation: Often, Enterprise Content Management (ECM) initiatives are launched with the objective of automating paper-based, manual processes, which will, in turn, eliminate the need for physical document storage. But AppEnhancer does more than help you run a paperless operation—you can use it to capture knowledge and standardize content for stakeholders across the organization, thereby leveraging valuable business information more effectively.
Make the most of your business content with OpenText AppEnhancer
Business content lies at the heart of any digital transformation initiative. An organization's internal content and information resources must be managed efficiently and garnered together cohesively to support transformative technologies such as AI-driven customer service and automation in business processes.
As Charley Barth, global director of ECM at Cummins, put it: "We want to treat our unstructured content as an asset that can be used to build knowledge and strengthen collaboration."
ECM systems or content services are vital for medium and large enterprises to keep business information secure and organized while maintaining the ability to share project updates, real-time reports and legacy information with all those involved.
AppEnhancer is a powerful tool—and when you utilize its capabilities to the fullest, you stand to gain enormous business benefits.
Does your company need help with AppEnhancer?
Have you explored the new features and integration capabilities of the latest version of AppEnhancer?
We support your existing AppEnhancer instance and enhance your utilization with the following services:
Upgrading to the latest version of AppEnhancer
Integrating AppEnhancer with other applications
AppEnhancer data migrations and conversions
Custom development for AppEnhancer
AppEnhancer support and maintenance Contracts
Annual System Health Checks and our Customer Care Services
AppEnhancer training for administrators and end-users
How to make the most of your current AppEnhancer system setup
If you are a longtime user of AppEnhancer, it is essential to conduct an audit of your installation and integrations and look for improvement opportunities and optimizations.
OpenText makes available a wealth of information that your teams can use to optimize the utilization of the product.
For more detailed information about the new features and supported integrations, download AppEnhancer 22.2 release notes by clicking here.
But often rather than spend critical in-house resources on such audits, it's best to use a consulting and support services partner who has the experience and knowledge to enhance your usage of the platform and leave you in-house teams to focus on their core business priorities.
Revolution Data Systems is your ideal partner to support you with professional consultancy and services for OpenText AppEnhancer.
We help you leverage its latest and most valuable features and configure the installation to integrate with and enhance other systems in your enterprise applications stack.
Connect with RDS and speak with our AppEnhancer expert today.