Healthcare Document Management

Our fast, secure and flexible document management system helps medical institutions and healthcare companies provide high-quality patient care. Digitized medical records or EMRs are HIPAA-compliant and can be easily integrated with EHR or HIM systems.

 

 
 
 
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Advantages of healthcare document management solutions

 
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Improved patient care & safety

When medical personnel have complete information about the patient with fast and easy access to electronic medical records or EMRs, they can make an accurate diagnosis and recommend the best treatment options.

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Enhanced efficiency & cost savings

Digitizing medical charts and managing digital files via a document management system (DMS) enhances the accuracy of health records and improves operational efficiency. It also saves the expenses of physical storage space.

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Administrative ease

Fast & easy access to digitized documents reduces the administrative burden on healthcare staff. Digital records are easier to maintain than medical charts on paper, physical insurance forms, and manual billing processes.


 

Challenges in healthcare document management

Paper records pose a number of challenges for both doctors and hospital or clinic administrators.

  • Storage: Each patient's medical history, test results, and previous prescriptions can run into several pages. With each hospital treating thousands of patients each year, that's a lot of paper to store! Storage space is expensive, and hospitals incur a huge cost of document storage.

  • Compliance: The medical industry is heavily regulated. Hospitals and clinics must adhere to specific policies on retaining each patient's medical records for a specified time period. This creates huge archives of records, and searching for a patient's old records in these archives can be time-consuming and tedious. Besides, adhering to HIPAA compliance is challenging with paper records.

  • Protecting information: Paper files can be misplaced or torn. A lost medical record can interfere with a patient's treatment or evaluation. Another challenge that's probably unique to healthcare is that doctor's prescriptions may be handwritten - and a doctor's handwriting is notoriously illegible!

  • Accessibility: With paper records, patients need to meet a doctor to access their latest medical files. However, patients increasingly want the flexibility to access their health records whenever they need them without depending on the hospital or clinic.

To overcome these challenges, healthcare institutions must transition from paper to digitized medical charts and healthcare document management solutions.

RDS is helping medical institutions deploy a cloud-based document management system for secure electronic medical record storage.

We use OpenText AppEnhancer, an industry-leading content management solution capable of handling high volumes of healthcare documents and patient data.

Compliance and security in healthcare document management software

Hospitals, clinics, and individual medical practitioners are privy to sensitive personal and financial information about their patients. So, these institutions are required by law to adhere to stringent HIPAA Privacy and Security Rules. Non-compliance can mean heavy penalties or even disqualification from providing healthcare services.

HIPAA, or The Health Insurance Portability and Accountability Act, defines the security and privacy regulations that medical institutions and healthcare companies must follow to protect sensitive patient health information.

To meet HIPAA regulations, medical institutions must transition to EMRs (electronic medical records) that can be integrated with digital hospital management systems. Patient medical charts must be electronically accessible, auditable and secured with access control and security measures.

At RDS, we provide a HIPAA-compliant document management system for healthcare companies. OpenText AppEnhancer features robust security layers to ensure the confidentiality and integrity of ePHI (Electronic Protected Health Information).

AppEnhancer's stringent role-based access control measures and audit trails help protect EMRs from unauthorized access and help maintain the confidentiality of ePHI.

With AppEnhancer, you can rest assured that medical data is securely stored, encrypted, and accessed via 2FA (two-factor authentication). You can easily track users who last accessed or modified a medical record and revert a wrongly edited file to its previous version.


Enhancing patient care and efficiency: The transformative outcomes of healthcare document management solutions

 

Improve medical practice efficiency

When doctors can access patients' latest medical records, they have better information to make diagnostic and treatment decisions. Accurate and readily available digital records prevent unnecessary investigations and reduce medication errors.

Seamless sharing of medical records

EMRs allow different medical specialists to collaborate for diagnosis or treatment. Multi-specialty groups can work collaboratively and access each specialist's latest test results or prescriptions.

Speed up administrative processes

Manual, paper-based processes cause delays in patient registration, billing, discharge formalities and insurance claim approvals. Digital documents speed up processes with speedy workflows, automated approvals and real-time alerts and notifications.

 

Patient communication & compliance

Digitized medical records are easily accessible by patients via the hospital's web portal or a mobile app. Well-informed patients comply better with treatment protocols, especially those that require lifestyle changes.

Better patient outcomes

High-quality patient care leads to better treatment outcomes. Medical practitioners must have access to comprehensive and accurate EMRs to improve the quality of care and deliver better treatment outcomes.

HIPPA regulations compliance

A robust DMS helps healthcare providers secure sensitive patient information and maintain medical records meticulously to comply with strict HIPPA regulations for storing and handling ePHI.

 

RDS: Your trusted document management partner for healthcare institutions

 

RDS offers a suite of digitally transformative technologies and services to enhance the patient experience and improve the quality of care in medical institutions.

Start with our specialized medical records scanning services to transition from paper records to electronic EMRs. Use our backfile scanning service to convert legacy records and our day-forward scanning system to digitize new paper records on an ongoing basis.

Transform your healthcare institution with OpenText AppEnhancer, our industry-compliant medical document management software solution. We use Intelligent Capture, an AI/ML-aided solution, to extract key data from digitized records and create accurate digital records with minimal manual interventions, significantly reducing human errors.

You can rely on our expert OpenText consultants to get the best support for healthcare technology applications, automate workflows, and enhance the security of patient information in your healthcare organization.

We ensure your organization complies with HIPAA regulations so you can focus on providing better, high-quality care.

RDS is helping healthcare institutions go paperless and reap the benefits of a medical document management system.

Connect with our Healthcare Document Management experts today!


Contact us for a Consultation